Cloud Migration Communication Plan for Businesses of All Sizes

When moving between cloud storage platforms and suites, there’s a lot at stake, be it the sensitivity of the internal business information or the returns of the project budget allocated. While most online guides underscore the importance of proper planning, the criticality of a structured cloud migration communication plan is largely overlooked.

Smooth communication between your IT team and the migration partner helps streamline a lot of aspects of the migration process and lower downtime risks. Below, we have laid out a solid migration communication plan that you can explore and gather actionable insights from:

Involving all the Stakeholders

When working on the cloud migration communication plan, the first and the most important step to take is to involve all the stakeholders in the communication right from the pre-migration analysis stage. And to do this, identify all the stakeholders within your company, including:

• The management team
• The IT team
• The HR team
• Team leaders
• Department heads
• End-users

Communicate to them about the migration roadmap and set the right expectations regarding their involvement. It is equally important to coordinate with external partners, including the migration partner and external collaborators.

Communication Goals

The second-most important aspect of a proper cloud migration communication plan that your IT team must prioritize is to establish specific communication goals. In most cases, a one-size-fits-all communication strategy does not work for addressing all the internal teams and stakeholders, and therefore a tailored approach is required.

For example, communication around the commercials, legalities, and ROI is highly impactful for the management team while the HR team can relate more to the communication around operations continuity through interoperability during migration, change management processes, and target cloud onboarding and management. Accordingly, take a granular approach and set specific communication goals for each department to eliminate silos.

Channels of Communication

After working on the strategy, the next important step to take is to identify and finalize the channels of communication for the entire cloud office migration. Apart from in-person meetings, what other means of communication are best for your company and your IT team? Also make sure to check with the migration partner and understand the communication channels, such as emails, video conferencing, etc, they are efficient in.

By finalizing the cloud migration communication channels, your team can structure the entire process of exchanging updates around the migration, which, in turn, helps bridge the communication gap.

Timings and Frequency of Communication

It is equally important to finalize the timing and frequency of the communication based on the migration timeline through the selected channels. An example of a communication timing plan would be:

• Weekly in-person or video conference meetings to discuss the high-level progress
• Technical meetings to validate the user batches as and when they are migrated
• Daily communication around the tool-generated daily migration reports

Ensure Complete Migration Success with Streamlined Communication

With our proven methodologies, we can help your company frame a well-informed migration communication plan and strategies to ensure that the entire data transfer process is secure and 100% successful. Talk to us today and explore how we can tailor our migration solutions for you.