Privacy Policy

Revised: March 01, 2024

Privacy Notice

Welcome to the CloudFuze Privacy Policy Center. CloudFuze, Inc. Our Privacy Policy Center includes our Privacy Policy, which describes how we use and disclose the personal information we collect from you through our websites, surveys, mobile applications, social media forums, and other services, both offline and online, that link to, incorporate, or for which you are provided a copy of our Privacy Policy (collectively, the “Services”).

Our Privacy Policy Center also addresses:

• The rights or choices you have about your personal information, and how you can exercise those rights or choices
• State-specific privacy rights and disclosures, for residents of California and other states

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how CloudFuze, Inc. (“CloudFuze”) collect and process your personal information through CloudFuze websites, devices, products, services, and applications that reference this Privacy Notice (together “CloudFuze Services”). By using CloudFuze Services, you are consenting to the practices described in this Privacy Notice.

1. What Personal Information Do We Collect?

Information You Provide: We collect personal information that you voluntarily provide when you use the Services, such as when you register for or use a CloudFuze program or service, participate in a survey, provide a testimonial, order a product, participate in an interactive feature or forum (such as chat features), or contact us with a question, comment, or request. The types of information that you provide are based on the specific function of the Services that you use or the CloudFuze program or service for which you register, and might include, for instance, your name, address, email address, phone number, social media account number, zip code, demographic information. If you submit personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Information We Receive From Third Parties: We may combine the personal information we collect from you with personal information that we receive about you from other sources, such as joint marketing partners, public databases, providers of demographic data, publications, professional organizations, social media platforms, people with whom you are connected on social media platforms, caregivers, companies and other third parties that help us screen and onboard individuals for hiring purposes, and other third parties.

Automatic Information: We automatically collect and store certain types of information about your use of CloudFuze Services, including information about your interaction with products, content, and services available through CloudFuze Services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses CloudFuze Services and other content served by or on behalf of CloudFuze on other websites.

2. What Information Do We Collect Automatically from Your Device? And How Do We Use It?

We and our third-party service providers may collect information automatically from your device in a variety of ways, including:

Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.

Using cookies: Cookies are small text files stored directly on your device. We use cookies to collect information such as time spent on the Services, pages visited, the pages you view immediately before and after you access the Services, the search terms you enter, and other anonymous traffic data. Cookies allow us to recognize you and personalize your experience, to facilitate navigation, and to display information more effectively. We also use cookies to gather statistical information about the use of the Services in order to understand how they are used, improve them, and resolve questions about them. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or to be given the choice of declining or accepting cookies from the CloudFuze website.

IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.

Precise Real-Time Location Information: For certain Services, consistent with your privacy choices, we may collect precise, real-time information about the location of your device. We may use your device’s location to provide you with personalized location-based services and content, including marketing communications. You may be permitted to allow or deny the use of your device’s precise location, including via the pop-up served by your browser or mobile device, or by managing your location services preferences through your device settings.

3. How Do We Use Your Personal Information?

In addition to using your personal information to deliver the programs, services, or information you request, and for the purposes described above, we may also use it:

• to provide customer support;
• to provide you with information about the Services, our other products, programs, or services, your accounts, and notices;
• to deliver marketing communications that may be of interest to you;
• to permit you to participate in polls, surveys, promotions, or other interactive features, such as chat features;
• to personalize your experience and better tailor content to you;
• to facilitate social sharing functionality;
• to allow you to send messages to another person through the Services;
• for our business purposes, such as data analysis; audits; monitoring and prevention of fraud, infringement, and other potential misuse of the Services; modifying the Services; determining the effectiveness of our promotional campaigns; hiring; and operating and expanding our business activities; and
• as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use information that does not personally identify you (including personal information that we have anonymized, de-identified, and/or aggregated) for any purpose, except where we are required to do otherwise under applicable law.

4. To Whom Do We Disclose Your Personal Information?

The personal information we collect from and about you may be disclosed:

• to third parties that provide services to us, such as fulfilling requests for information, answering calls, administering programs or projects, assisting in research and development, or delivering advertisements or other communications;
• to permit a third-party business partner to deliver marketing communications or products that may be of interest to you, subject to any choices you have expressed;
• to identify you to any person to whom you send messages;
• as required by law, such as to law enforcement, to authorities to report possible adverse events, during government inspections or audits, as ordered or directed by courts or other governmental agencies, or in order to comply with a subpoena or other legal process;
• when we believe in good faith that disclosure is necessary to protect legal rights or the security or integrity of the Services; protect your safety or the safety of others; investigate fraud, a breach of contract, or a violation of law; or respond to a government request; and
• to third parties, advisors, and other entities for development of or to proceed with the negotiation or completion of a corporate or commercial transaction, including a reorganization, merger, acquisition, joint venture, sale or other disposition.
• We may disclose information that does not personally identify you (including personal information that we have anonymized, de-identified, and/or aggregated) for any purpose, except where we are required to do otherwise under applicable law.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

5. Information Security

• We use appropriate technical, administrative, and physical safeguards to protect the personal information collected through the Services.
• We work to protect the security of your personal information during transmission by using encryption protocols and software.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your CloudFuze account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

Unfortunately, no organization can guarantee the absolute security of information, especially information transmitted over the Internet.

6. Children’s Personal Information

Cloudfuze does not sell products or services for purchase by children. We do not knowingly collect personal information from children under the age of 18 without the consent of the child’s parent or guardian. If you are under 18, you may use CloudFuze Services only with the involvement of a parent or guardian.

7. Links to Third-Party Websites

The Services may contain links to third-party services that are not under our control. We are not responsible for the collection and use of your information by such services, and we encourage you to review their privacy policies. In addition, we are not responsible for the information collection, use, disclosure, or security practices of other organizations, such as Facebook, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including in connection with any information you disclose to such other organizations through or in connection with the Services.

8. Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.

9. EU-US and Swiss-US Data Privacy Framework

We comply with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks (DPF) and the UK Extension to the EU-U.S. DPF as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from the EEA, Switzerland and the UK, respectively.

CloudFuze adheres to the Department of Commerce Data Privacy Framework Principles and remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf, as described in the “To Whom Do We Disclose Your Personal Information” section of our Privacy Policy.

If you have any inquiries or complaints about our handling of your personal information under the Data Privacy Framework, or about our privacy practices generally, please contact us at: dpo@cloudfuze.com. We will respond to your inquiry promptly. If dispute resolution does not resolves your complaint, you may pursue binding arbitration through the Data Privacy Framework Panel.

10. Retention Period

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your Personal Information to address issues that may arise;
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

11. Modifications to Our Privacy Policy

We may update it from time to time by posting a new Privacy Policy on our website. You are advised to consult our website regularly for any changes. For any questions regarding the Privacy Policy, please contact the data protection officer at dpo@cloudfuze.com.

12. Other State-Specific Privacy Disclosures

California Residents Under Age 18: If you are a resident of California under age 18 and a registered user of the Services, you may ask us to remove content or data that you have posted to the Services by writing to dpo@cloudfuze.com.

Nevada Residents as Covered by Nevada Privacy Law: We do not sell Covered Information as defined under Nevada law. If you would like to make a further inquiry regarding the selling of your Covered Information, as defined under Nevada law, please contact dpo@cloudfuze.com

Texas Residents: Pursuant to the Texas Health and Safety Code, Sec. 181.154, please be advised that if we receive any data that identifies you and relates to your past, present or future Personal Information, such data may be subject to electronic disclosure by such means as file transfers or email.